Go to C:\Program Files, find the Skype folder and the SkypePM folder and Delete them. Right-click on Skype and click Uninstall/Change and follow the prompts to uninstall Skype. Copy the My Skype Received Files folder and the ‘Your Skype Name’ folder. Type ‘%appdata%\skype’ into the Run box and click OK. Method 4: Uninstall and Reinstall Your SkypeĪ really hard step to take where you might need to uninstall and reinstall your Skype in order to beat its connection problems.īack up your Skype history if you have something important to save from being deleted, to do that: Netsh int tcp set global autotuninglevel=disabled ģ. Make sure that you have made no typo and then press the Enter key on your keyboard after each command. 
When prompted to give administrator permission, click Yes.Ģ.
#Skype connection error windows#
On your keyboard, press Windows key and X at the same time, then click Command Prompt (Admin). Or you can refresh your network settings to get it solved:ġ. You can close all programs that require intensive network usage to see if the problem is resolved. If you’re overloading your bandwidth by downloading files, you’ll have poor Skype connection. If the app keeps experiencing connectivity issues, read the next method to fix the issue.
Search for the Skype entry and allow Skype to connect to the Internet. Open your firewall and find the list of applications installed on your PC. Close your Skype app and make sure it is not running in the background (Task Manager will help you close the programs running in the background). Your firewall might be a fault if your Skype still says “ Sorry, we couldn’t connect to Skype“ even after the technician’s help.Ĭonfigure it to let the Skype app work well: If you do see message concerning connection problem, all you can do is to wait for Skype technicians to solve it on their end. If something is wrong with Skype, you’ll see the message here.ģ. 
You’ll see Skype’s system status from the newly opened web page. If Skype is suddenly down, most of the case, the problem is not on your side.
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